Have a new within date compatible black print cartridge.Cleaned and reinstalled the original 2009 drivers.Cleaned and reinstalled the 2019 updates.I am now more than 10 hours into trying to solve this problem.Ĭan you please advise me on how I can rectify this problem, given I have It appears the ink cartridge is compatible with my printer but some other process is stopping the text from printing. If I screen grab a pdf document, convert it to a jpg the content will work. The black does print when I print a picture. This device cannot get the printer to print text in black. I have a second computer with winXP which does not receive updates. I have now removed and deleted all printer drivers and installed the printer using my original disk – 2009 version.
I can successfully ping the network port. After doing this the printer complains about the new cartridge not being a genuine HP product. Web searches suggested that I uninstall the drivers and then re install them. The printer from the win7 box is now offline. The printer heads were cleaned and the test page failed again. The printer did not print the test page black text. I replaced it with a new 3rd party cartridge as I have been doing since 2010. I had not used the printer for several months and the printer indicated that the black cartridge had expired. I use both winXP and win7 64bit and the printer is in network mode. I have an Officejet Pro L7580 printer which up to recently printed black characters from word, pdf and web pages.
0 kommentar(er)
